Hotel Valaisia Crans Montana, a Faern Collection Resort

Location was great. Right next to Arnouva cable car, with Escalator access down to Montana centre for bars, restaurants and free buses to Crans, etc. and the funicular train down to Sierre/Siders for mainline train connections. Room and bathroom were not big, but adequate and spotlessly clean. We requested a room with a view and boy did we get that! Room 512 on the top floor with a large balcony with loungers. Nice to have tea/coffee making facility, but being English missing Breakfast blend tea and some milk! We were on half board and the food was plentiful, varied and tasty. Staff were friendly and helpful. Outdoor heated pool was very welcoming after a busy day in the mountains! Reception staff were friendly and helpful.

I stayed for 5 nights pre Xmas. Very high standard throughout, looked as though full hotel has had recent, very thorough refurbishment. Room was very well equipped, good linens and exactly as pictured. Staff were excellent throughout with special mention to Floor 5 housekeeping and the Restaurant team. Location was excellent for access to the Montana/Arnouva Gondola, 2mins walk. Bus stops on street outside and Arnouva escalator make getting about easy.

The view from the room with balcony was stunishing. The food was good even tho it would be better to have a little more diversity. The hotel has some parking spots for the cars. The room was clean. They have really good beer at the bar. You have coffee in the room which is refilled daily. At the end they sent us a mail to do the check-out online, the process was really smooth.

The rooms are nice and modern. We loved the huge teracce at the room, however it could have more comfortable chairs, or a sunchair, it would be enough space, would not look so empty. The hotel is big, many families and bigger groups, so breakfast and dinner was a bit noisy, but it was still holiday time. Location is perfect very central in Montana, however it took time to figure out there is an escalator up to the street of the hotel - you could mention on the website, for travellers with public transport.

- The staff. Everyone was incredibly nice to you and very attentive. They showed they listened to you and were always with a genuine smile. - The room. The room was perfect, and impeccably clean and the view was simply outstanding. - The bar. The beer was really good (they have their own brew) and there were some performances in the bar during our stay. - The location. It is right next to the ski lift and within walking distance of the center of Montana. - The value. Overall, it was a great hotel to stay in for the price.